Please provide your URL in the question. 99% of the time support questions are answered within 24 hours by the theme authors. If you need a new feature for the theme: post it in its category. Once it will get some up votes we will add it in the next update.

No update for Modello // edited

0 votes

i have just bought your theme "modello" from themeforest/envato.

I downloaded the theme instantly from themeforest in the version 1.5.5 which seems to be the newest version.

Anyway this theme seems to be outdated since a lot of months and does NOT work with woocommerce 3.x / 2.7 / 2.6.

I even cannot complete an order.

In other suport tickets you answered that you will update the theme on some weekends in march which doesnt seem to be done.


Currently this theme does NOT work with woocommerce at all.

Its not just looking bad or something, customers cannot place orders and my online shop is a part of my job since i am working with the shop and also your theme.

Can you please update this theme so it usable again?
The woocommerce templates are outdated.

Where can we (the customers) find your theme updates to download them?

waiting for your reply, thanks.
asked Apr 20, 2017 in Modello by fj4iolkjll (140 points)
edited Apr 20, 2017 by Paul cb-theme

1 Answer

0 votes

Hi, "theme not updated since 14" - that is not true. As you can see on themeforest: last update- 2 July 16

"Currently this theme does NOT work with woocommerce at all." - that is not true either. You can see on themeforest with what versions the theme is compatible, 3.0 is not listed there.

Modello works 100% with woocommerce 2.x - everything was tested. Some template files may be outdaded because of woocommerce layout changes- we use our own layouts so that does not mean the update is needed.

As for the 3.0 update- its coming this weekend, i wanted to make it before but its not so easy. 

answered Apr 20, 2017 by Paul cb-theme (97,280 points)
Thanks for informing because I updated woocommerce to 3.0 and updated the outdated files manually and the shop page is all out of order and unusable with the theme as of now
Hi, update will be online tonight- you should get an email in few h.