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The video on site doesn't start streaming on mobile (ipad/iphone)

0 votes
The video plays fine on my mac/pc - but not on mobile devices


Heres the link :


Many thanks

asked Jun 7, 2014 in Stringer by speedwalker1 (120 points)

1 Answer

0 votes
Hi, can you specify what mobile device?
answered Jun 9, 2014 by Paul cb-theme (97,280 points)
Hi Paul, thx for the response. I was using an iPad 2, Safari browser.
Also just tried on my Iphone 4, using Chrome. None of the videos even started to load. On the iPad, they did start loading, but the time was still 0:00 as though the file wasn't there...
Using this link we can indeed see the .mov file on mobile devices.

Many thanks - Tony
Hey guys - what are your thoughts please - my client is not very patient.
Many thanks.
Can you please advise.
I dont know whats wrong here. try with mp4 or m4v movie
I tried mp4 and the same issue remains.
Whats interesting is that you can see the video and preview it perfectly in the admin section, and if you click on the link to the video in the admin area it plays just fine, so I cannot imagine that it's not the player itself.
Have you also tried to view the video on an iPad etc?