I first bought the Cosmetico HTML template, customized that one and got it looking perfect, but realized for eCommerce, we needed to use the Wordpress version; so I bought this one. I know the basics of Wordpress but not extremely familiar with it. I really LOVE this template and need help. I'm sure the template is easy to use, and I'm probably doing something wrong. The documentation is not specific enough for me to be able to understand and follow.
I installed the theme without any problems, and I also installed the demo content without any issues, but I am having a really hard time with the Revolution Slider. I finally figured out how to get the slider to display on my homepage; but now it is stretching my images very wide; rather than displaying them in normal size at their actual width and height; I also need the captions and rounded buttons to appear; but those look much different also. I can provide screenshots, a link to my site and my WP Admin login information if needd; but I cannot post those items publicly. Isn't support available privately / confidentially? Looking forward to a reply, thank you!!! :)